Our Smoky Mountain Cabin

Welcome Guide
1234 Ski Mountain Rd
Gatlinburg, Tennessee 37373


Property Info

Everything you need to know when you arrive

We are so happy to welcome you as our guests at Our Smoky Mountain Cabin. We hope you have a wonderful and memorable time exploring the Great Smoky Mountains. Please let us know if there's anything we can do to make your stay more comfortable and enjoyable. 

-Ron and Tina


How to connect to the internet

Network: ChaletGuest

Password: Five*Review

What to do before you leave

Checkout time is 11am

Please check the following before departure:

  • Load dirty dishes in the dishwasher
  • Place dirty towels in the bathtub/shower
  • Leave used beds unmade
  • Lock all doors and windows
  • Place trash in outside receptacles 


Area Info

Things to Do
Attractions and activities in the Smoky Mountains

How To's

Door Keypad
How to use your door code

Your four digit access code can be found in the welcome email sent to you a few days before check-in.

To unlock the door using the keypad, enter your four digit user code. When you see the Schlage button turn green, rotate the thumbturn toward the door’s hinges.

If the Schlage button turns red, you have entered an incorrect user code. If it does not light up at all, you may have entered too many incorrect codes. Wait 30 seconds and try again.

When leaving the property, press the Schlage button, then turn the thumbturn toward the door jamb. When the light has stopped flashing, check the door to make sure it is locked.

How to operate the fireplace

The gas fireplace in the living room is operational from October 1st to April 1st each year. The gas is turned off during the warmer months of the year.

There is a timer located on the right hand side of the fireplace. Simply turn the timer past the 10 minute mark. The fireplace will turn on within 10-15 seconds.

If the flames do not appear or you smell gas, please turn the timer back to 0.

Hot Tub
How to operate the hot tub


Press the “Jets” button once to activate the low speed of the pump and again for the high speed. Press the “Jets” button again to turn off the pump. If left running, the low speed of the pump will automatically turn off after 4 hours, and the high speed will automatically turn off after 15 minutes.


Press the “Light” button to turn the light on and off. If left on, the light automatically turns off after 4 hours. In spas equipped with LED light, press the light button consecutively to change the color sequencing.

Helpful Info

Emergency Numbers
Be prepared, just in case...

***In case of emergency, dial 911***

Nearest Medical Center:

LeConte Medical Center
742 Middle Creek Rd
Sevierville, TN 37862
(865) 446-7000

Nearest Urgent Care:

MD Express
1548 Parkway, Unit 201
Sevierville, TN 37862
(865) 429-0260

Fire Department: (865) 453-9276

Police Department: (865) 453-5506

Poison Control: (800) 222-1222

Animal Control: (865) 453-4668


House Rules

No Smoking
Smoking is only allowed outside in designated areas
No Parties
No parties or loud music
No Pets
No pets allowed

After Your Stay

Leave a Review
Please leave us a review

Shortly after check out, you'll receive an email asking for a review. We value your feedback. 


Your Host


Hello, my name is Ronaldo. I'm excited to have the opportunity to host you during your stay.

I love to travel around the world and I'm always happy to share my knowledge and recommendations with my guests.

As a host, I strive to create a welcoming and comfortable environment for all of my guests. Whether you're here for business, pleasure, or a little bit of both, I want to make sure you feel right at home. My goal is to provide you with a clean, cozy, and well-appointed space, complete with all the amenities you need for a comfortable stay.

I'm committed to providing exceptional hospitality and I'm always available to help with any questions or concerns you may have.